Torquay Wellbeing Team

Can we help you?

The Wellbeing Team consists of a Care Co-ordinator, Social Prescribers, Health and Wellbeing Coaches and Occupational therapist. As a team, they can offer you a tailored service of signposting, advice, goal setting, behaviour change conversation and more. Focuses on “what matters to you” over the course of up to 6 sessions which are flexible and personalised to you.

Social Prescribers can support with social needs that may be negatively impacting on your mental health and wellbeing whilst Health and Wellbeing Coaches can support with promoting positive lifestyles changes to improve health outcomes. Occupational Therapist works with patents to support self-management of their daily occupations (activities) which may be inhibited due to short or long term mental and/or physical health difficulties.

Did you know that you can now book appointments for non-medical related issues without seeing a GP?

When we talk about non-medical, we mean social or physical determinants of health that are negatively impacting your wellbeing, this can be anything from finances to employment, smoking to weight loss and isolation.

We are a small team of committed individuals who are keen to empower you to take back control of your own wellbeing. We are not here to ‘fix’ you because that implies that you are broken; instead, we want to guide you by building your confidence, supporting your goals with coaching and providing a range of local and national resources and signposting opportunities.

Our service is inclusive and non-judgmental, we give you time to be heard and if you are ready to make some positive life changes – we are here. Our goals are to support our local community in reducing health inequalities and introducing more accessible personalised and preventative care.

You do not need a GP appointment to be referred. Your reception team and other staff within your practice can refer you to the wellbeing team.

So, what can you help with?

  • 18years +
  • Housing, debt, benefits -signposting and guidance 
  • Isolation and Loneliness -connecting to community and purposeful activities
  • Mental Health: Depression, anxiety, stress & low mood – to give direction & purpose in life) 
  • Education and volunteering – signposting opportunities
  • 1 or more long term health conditions – chronic pain, diabetes, COPD etc
  • Low level addiction & recovery
  • Learning, voluntary & employment – signposting opportunities 
  • Mental/physical & learning disability-  support signposting 
  • Lifestyle support – weight management, positive lifestyle changes, smoking cessation, exercise/move more, live well) 
  • Finding a club, activity, group, or peer support group

So, what can I expect?

  • A small waiting time but you will be contacted along the way by our waiting list coordinator
  • 4 – 6 appointments via telephone, video or in person
  • Coaching and goal setting
  • Opportunities for group engagement
  • A chance to explore what matters to you
  • Signposting and support with self-referrals
  • Localised knowledge and advice
  • Approachable, non-judgmental, and friendly service
  • Direct email contact for information sharing
  • Leaflets and helpful guides

Do you have any criteria?

Yes, though criteria can feel like a boundary it is often there for your own best interests.


  • Anyone in a current mental health crisis, please contact urgent response on 0808 196 8708
  • Support may be limited for anyone who is already under Walnut Lodge, Chadwell or other specialised secondary services
  • Anyone who is not willing to engage or make positive changes – we cannot help you unless you are ready to help yourself

We look forward to working with you!

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